OzSmallBiz Public Relations Articles eLibrary


Welcome to the Small Business Support Network's eLibrary featuring articles to do with Public Relations. Please enjoy reading our selection of articles, and if you have something you wish to share, then why not submit an article to us for publication. It's great extra publicity for your business.

Public Relations Articles

Customer Service
A great deal of energy is expended by many of the largest business corporations persuading us that they are truly committed to providing excellent customer service [More]

Do Your Potential Customers Forget About You?
Your web business probably gets product inquiries from potential customers around the globe. Inquiries come via e-mail and your web site, and you try to send information to each hot prospect as quickly as you can. You know that you can drastically increase the likelihood of making a sale by satisfying each person's need for information quickly! [More]

Putting The Service Back In Customer Service
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation? [More]