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<title>Latest Public_Relations :: SBSN</title>
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<copyright>Copyright SBSN</copyright>
<item>
<title>33 Ways To Create News For Your Organisation</title>
<link>http://www.ozsmallbiz.net/Public_Relations/999999710.html</link>
<pubDate>Tue, 20 Mar 2007 11:32:34 </pubDate>
<description>Stuck for ideas on how you can get into the news? Maybe these suggestions might help...</description>
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<item>
<title>Story Ideas The Media Will Love</title>
<link>http://www.ozsmallbiz.net/Public_Relations/999999711.html</link>
<pubDate>Tue, 20 Mar 2007 11:33:36 </pubDate>
<description>The main difference between advertising and Public Relations is that media coverage though PR is not paid for by the organisation issuing the media release. With this in mind, you must realise that the media will only pick up and publish a story beca...</description>
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<item>
<title>Customer Service</title>
<link>http://www.ozsmallbiz.net/Public_Relations/999999961.html</link>
<pubDate>Thu, 30 Mar 2006 13:34:59 EST</pubDate>
<description>A great deal of energy is expended by many of the largest business corporations persuading us that they are truly committed to providing excellent customer service</description>
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<title>Do Your Potential Customers Forget About You?</title>
<link>http://www.ozsmallbiz.net/Public_Relations/999999971.html</link>
<pubDate>Thu, 30 Mar 2006 13:07:30 EST</pubDate>
<description>Your web business probably gets product inquiries from potential customers around the globe. Inquiries come via e-mail and your web site, and you try to send information to each hot prospect as quickly as you can. You know that you can drastically in...</description>
</item>
<item>
<title> Putting The Service Back In Customer Service</title>
<link>http://www.ozsmallbiz.net/Public_Relations/999999972.html</link>
<pubDate>Thu, 30 Mar 2006 13:05:43 EST</pubDate>
<description>The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation? </description>
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<title>OzSmallBiz Public Relations Articles eLibrary</title>
<link>http://www.ozsmallbiz.net/Public_Relations/index.html</link>
<pubDate>Wed,  Apr EST 5 17:27:20</pubDate>
<description>Welcome to the Small Business Support Network&apos;s eLibrary featuring articles to do with Public Relations. Please enjoy reading our selection of articles, and if you have something you wish to share, then why not submit an article to us for publication...</description>
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